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Dental CAHPS Results

The CAHPS Dental Plan Survey asks patients to report on their experiences with care and services from a dental plan, the dentists, and their staff. The Dental Plan Survey is a standardized questionnaire for enrollees in dental plans. This survey was developed for the TRICARE dental plan, but has been adapted for other uses. The data collected in 2016 is from visits which occured in 2015.

Adult plans who participated were Delta Dental and Premier Medicaid

Child plans who participated were DentaQuest and Premier CHIP

Four rating questions assess overall member satisfation with regular dentist, dental care, ease of finding a dentist, and dental plan. Response options for overall rating questions range from 0 (worst) to 10 (best). In the results below, ratings of 8, 9, or 10 are considered achievements, and the achievement score is presented as the proportion of members whose response was an achievement.

 
Rating of Regular Dentist Rating of Dental Care
Rating of Ease
of Finding Dental Provider
Rating of Dental Plan