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Medicaid CAHPS Results

Medicaid is a source of health insurance coverage for Utah’s vulnerable populations. Medicaid is a state and federal program that pays for medical services for low-income pregnant women, children, individuals who are elderly or have a disability, parents and women with breast or cervical cancer. To qualify, these individuals must meet income and other eligibility requirements. Contact Medicaid for more information about costs and enrollment.


Member Satisfaction Measures: Members rate different characteristics of their health plan on a scale of 0 (“worst rating possible”) to 10 (“best rating possible”).
Health Plan Ratings Health Care Rating
Doctor Rating Specialist Rating


Member Quality and Access Measures: Performance measures represent two to four questions asked in the survey. These questions are on a scale that includes “always”, “sometimes”, “usually”, or “never ”
Getting Care Quickly Getting Needed Care
Doctor Communication Customer Service